Privacy & Data Protection
At Maya Suite, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information, how we use it, and how we keep it secure.
Information We Collect
When you enquire about our venue or book a viewing through our website, we may collect the following personal information:
- Name: To address you correctly in our communications.
- Email Address: To send you venue brochures, quotes, and event details.
- Phone Number: To discuss your event requirements and confirm bookings.
- Contact Preferences: Information regarding when and how you would prefer to be contacted by our team.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries regarding venue hire and event planning.
- Schedule and manage viewing appointments.
- Send you relevant information about our services and bespoke wedding packages.
- Improve our website and customer service experience.
Third-Party Processing
To provide a seamless experience, we use third-party tools (such as GoHighLevel/SocialAdverts) to manage our enquiries and customer communications. Your data is stored securely within these platforms and is never shared with external third parties for marketing purposes without your explicit consent.
Your Rights
You have the right to access, correct, or request the deletion of your personal information at any time. If you would like to exercise these rights or have any questions about our privacy practices, please contact us at events@mayasuite.co.uk.
Last Updated: April 2026